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Frequently Asked Questions
General Questions
Centurion Yachts uses BoatsBooking infrastructure as catalog and booking engine. BoatsBooking validates listings, providers and operations, while the white label acts as a commercial and service channel based on contract terms.
It's very simple: 1) Search for boats in your desired destination, 2) Select dates and number of people, 3) Choose your boat and complete the booking with just a 15% deposit, 4) Pay the remaining 85% on the day of boarding.
All boats on our platform must meet strict safety standards. Owners must provide proof of insurance, safety certifications, and regular maintenance. Additionally, we verify the identity of all owners and conduct background checks.
Booking Questions
Select your boat, choose dates and number of people, fill in your contact details, and pay the 15% deposit. You don't need to register beforehand - your account will be created automatically after payment.
Charges, deposits and commissions are applied according to this white-label commercial agreement. If you have questions about payments or confirmations, our support team will guide you through the process.
Cancellation policies vary by owner and boat. Generally, you can cancel up to 48 hours before for a full refund of the deposit. Check the specific policy for each boat before booking.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and in some regions, bank transfers and local payment methods.
Membership Questions
Members receive special discounts, access to exclusive boats, priority customer support, and invitations to special events. Discount percentages vary by membership type.
The Luxury Yacht Club is our premium membership program offering exclusive access to luxury yachts, special discounts, and VIP services in destinations like Cancun, Miami, Cabos, and Punta Cana.
Still Need Help?
Our support team is ready to assist you with any questions or concerns.
Support hours: Lun-Vie 7:00 - 20:00
Operations: John Smith | carloskantun@live.com | 9982446717